You can't say that on television

John Oliver going after Bud Light, HBO moneymakers, and Time Warner in same episode was cool: Why John Oliver Is Even More Badass Than You Might Realize.

Part of it is not worrying about advertisers. It's why shit on HBO is so much more interesting than other networks.

Thought of that while reading this too: Asking "who's the customer?"

It turns out asking "who's the customer?" is a great way of thinking about when certain companies or industries do things that aren't aligned with good customer service or user experience.

The customer for network TV shows isn't viewers. The customer is the advertisers. The viewer is just a means to an end. AKA "if you're not paying for the product, you are the product."

1 comment:

Lee said...

I had similar thoughts about him when I made a post on my blog about him attacking the NCAA.


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